SEO Business Blogging Blogs

1. The benefit of the internet to your circulation/audience development efforts, and how important it is to your company
2. How to use email to renew or acquire new subscribers
3. E-mail tests - what’s working, what’s not working
4. Search engine marketing - what are you using and how is it working
5. Banner ads - are they working, what have you changed, where do you have them
6. How has can spam effected your subscription efforts? How has it effected your list rental activities? How has it effected your use of outside lists for subscription promotion?
7. Web agents - are they still working?
8. Blogs - are they a source of names? How can we get subscription information onto a blog?
9. Email files - do you have separate files for circulation, web casts, eNL, or a combined database for all? Advantages and disadvantages for each.

Gloria Adams, Pennwell - Moderator
Laura Wilson, NEJM - Panelist
Sean Fulton, GCN Publishing - Panelist
Brian Klais, Netconcepts - Panelist

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Brian Klais, VP of Natural Search, Interviewed on Wisconsin Channel 27 News about Google and SEO

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A lot is at stake here for Web marketers. Whether you are knowledgeable about search engine marketing or just an observer at this point, you need to follow this development. Your search rankings - free and paid - in all the major search engines are important marketing assets.

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Microsoft’s new MSN Search is poised to take some of Google’s market share. That’s good news for marketers, if you know how to optimize for MSN Search. Happily, it doesn’t appear to be difficult. The tried-and-true optimization tactics appear to work quite well.

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Ever since I discovered the wonderful ITConversations.com, I have become a real fan of podcasting. Podcasting is a way of delivering audio files to your PC and then to your MP3 player (e.g. your iPod) whenever they are updated — automatically at night while you sleep. Although podcasting is quite new, there are already episodic radio shows being made for delivery via podcast. It’s amazing the quality of some of the audio commentary being published out there on the web, free for the taking. Bloggers are really the driving force of podcasting right now. On the commute into the office they make a recording of themselves and post it onto their blog. The BBC really legitimized podcasting by delivering the series “In Our Time” via podcast. With plans to put all of the BBC’s radio archives online and to continue to deliver new shows online, it is possible we will see thousands of classic BBC radio shows podcast. It’s great to see a traditional broadcaster right at the cutting edge of technology!

I love the way that podcasting democratizes radio broadcasting. Literally anyone can do it — even me! It takes a bit of fiddling to get the right setup in place for good quality audio recording — particularly when there’s someone on the other end of a phone to interview — but I’ve finally nailed it.

I conducting my first successful podcast interview today. I phone interviewed Marc Holland, CEO of Sky Radio Networks. I’m not going to put it online yet, as the podcast is supposed to be released in conjunction with the publication of my upcoming MarketingProfs article on podcasting (due out within the next week or two). I will post here to my blog once the article and the podcast interviews are online.

You may wonder why I selected Sky Radio as my first interviewee. Well, while I was writing my podcasting article for MarketingProfs, it occurred to me that podcasting would be an obvious next evolution in Sky Radio’s business model. Sky Radio is the exclusive producer of the in-flight business audio programming on many of the major domestic airlines. They’re the folks you hear on the business channel when you fly United, for instance. I think their interviews would be fantastic material to make available on a podcast RSS format, as sometimes you don’t get to listen to all the shows or you want to recall something you heard half asleep 30,000 feet up. Podcasting would allow business execs who don’t even fly to regularly partake in these audio interviews as they become available. If Sky Radio developed a strong listener base and online distribution channel for the podcasts, then they could charge for this just like they charge for having professionally-produced interviews distributed to air travelers.

I’ve lined up some more great podcast interviews, so there will be lots to come! As they say in broadcasting, “Stay tuned!”

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Most email marketers agree that ethically, email address harvesting and sending unsolicited opt-out messages are taboo and should be avoided. I of course agree. It’s always fun to talk ethics, but let’s bring the discussion to a practical level. I contend that harvesting and opt-out are both impractical for legitimate email marketers.

Let’s look at why…

Harvesting of email addresses from the Web will inevitably pick up “honeypot addresses” that will end up in your opt-out database. A honeypot is an email address hidden in the page somewhere where no one will click on it, but email harvesters will still capture it. Any emails received at the honeypot address will then get the IP address of the sending mail server “blackholed” for a period of time, so that emails to other addresses on the receiving email server will not get delivered.

Frequently the ethical question is posed as to whether the opt-out email is spam if the content is squeaky clean. The answer is an unequivocal YES. It’s still spam because you do not have a prior business relationship with the recipient, you were not granted permission by the recipient in advance, and your email is unsolicited. It doesn’t have to be “bulk” to be spam. Spam is spam to the recipient regardless of whether you sent 100 or a million; it’s immaterial to the recipient what is going on outside of their inbox. And spam does not need to be a sleazy message to be considered spam. A church could “spam” people with donation requests by email if they are unsolicited.

So back to the practicality and repercussions for a moment… Imagine this: you send out unsolicited emails requesting people to opt-in and you have no prior business relationship with them. Some of them inevitably will report you to SpamCop. Your ISP will be notified by SpamCop, and they will need to either give you the boot or justify in a response to SpamCop why you don’t deserve the boot. ISPs take SpamCop very seriously, as they don’t want their SMTP servers blacklisted. More than a couple SpamCop complaints and your ISP is going to be very grumpy with you.

So in all, this whole approach is quite an impractical one. Spammers must be very good at hiding their tracks (e.g. by sending spam out through “zombies” which are PCs compromised by viruses/trojans) or must ‘move house’ constantly. Unless you’re willing to live like that too, you’ll find that the email harvesting and opt-out approaches will burn you.

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“I recommend Netconcepts to any web marketer who cannot prioritize resources to search engine optimize internally. Over our 6 years in partnership, they have never steered us wrong!”

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In the midst of choosing an SEO vendor to advise or implement search engine optimization for you? Don’t base your decision on just a ‘gut feel’. Effectively separating the wheat from the chaff requires that objective rather than subjective criteria be used. These include:

1. PageRank scores
   Review PageRank scores of your candidate SEO firms’ home pages and their clients’ home pages. PageRank is Google’s scoring system for importance; it’s logarithmic like a Richter scale. Check PageRanks with the Google Toolbar. If you don’t have the Google toolbar installed on your browser, it’s probably easier just to use the free service at http://www.seochat.com/seo-tools/pagerank-lookup/. Probably more enlightening however is to use the Google Directory to check PageRanks, because then you can see where they sit in comparison to a bunch of competitors in that same category, since the sites on each category page are listed in order of PageRank score. To do so, go to http://directory.google.com and type in the name of the business into the search box (e.g. “Netconcepts”), then when you find its listing in the search results, click on the category name (e.g. “Computers > Internet > … > Designers > Full Service > N”). Look for that company’s listing on that category page. Hopefully it’s near the top, and hopefully the little green bar in the left column is more green than gray.
2. Rankings
   Get a list of keywords from the SEO firm that they consider important to their business. Get a list of keywords from them that are important to their clients too. Check where they rank in Google for those keywords. If you have time, check rankings in Yahoo too (Yahoo has 32% market share, Google has 45%). Then, and here’s the important bit: check how popular those keywords are with searchers, using the Overture Search Term Suggestion Tool at http://inventory.overture.com (or better yet, on WordTracker.com if you have a paid subscription to it). If the keyword is searched on infrequently, then a high ranking for that keyword is not so impressive.
3. Evidence of thought leadership
   Everyone claims to be a thought leader. A true thought leader, however, demonstrates this through such things as:
   • known reputation in that topic area by other thought leaders you know and trust
   • number of published articles written in that topic area
   • the caliber of those articles
   • number of conference presentations given in that topic area
   • the caliber of those presentations
   • number of books written that adequately cover that topic area
   • the caliber of those books
   • the extent to which they are quoted in the media in that topic area
   • a well-read, well-linked, and oft-quoted blog (web log)

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